We'd Love to Hear From You

Whether you have a technical question about how our client-side Javascript engine securely processes your documents, a brilliant idea for a new feature extension, or you simply want to thank our development squad, our inbox is open! Sweets Tool is a community-driven project built out of the necessity for data privacy on the open web, and your feedback governs our future development roadmap. Please use the form adjacent to send us a direct message.

Email Support

support@sweetstool.com

Bug Reports

dev@sweetstool.com

Global Operations

Operating completely remotely securing the web.

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Frequently Asked Support Queries

Are my documents really safe?
Yes. As elaborated on our mission page, your PDF documents are never transported across network connections. We utilize your own browser to process data logic algorithms which inherently means our servers never touch, alter, or cache your confidential records.

Is there a limit to how many files I can process?
Because we do not host processing hardware (you process it locally), there are absolutely no artificial usage caps limit set on your traffic. However, please be slightly mindful that extremely huge documents (e.g. 500MB+) may temporarily throttle your personal device browser RAM depending on your computer's actual hardware specifications.